Terms & Conditions – Spectrum Plants

These Terms & Conditions outline the rules for using the Spectrum Plants website and purchasing our products or services.

By accessing our website or placing an order, you agree to these terms.

1. General Information

Spectrum Plants provides gardening products, advice, and services across Australia. All content on this website is for informational purposes only, and we do our best to ensure accuracy but cannot guarantee that all content is error-free.

2. Orders & Payments

  • All prices are listed in AUD (Australian Dollars).

  • Orders are subject to availability.

  • Payment must be made at checkout through our secure payment gateway.

  • We reserve the right to refuse or cancel an order if necessary (e.g., fraud, stock unavailability).

3. Shipping & Delivery

  • Delivery times are estimates only and may vary depending on location.

  • We are not responsible for delays caused by couriers, weather, or other factors outside our control.

  • Risk of loss passes to you upon delivery.

4. Refunds & Returns

We comply with the Australian Consumer Law (ACL).

You are entitled to:

  • A replacement or refund for a major failure

  • Repair or replacement for a minor issue

Plants are living products, and conditions outside our control (e.g., weather, soil conditions, maintenance) may affect their health. We do not provide refunds for plant death due to care or environmental factors.

If you receive damaged or incorrect items, contact us within 48 hours with photos.

5. Website Use

You agree not to:

  • Use the site for unlawful or harmful activities

  • Distribute viruses or malicious code

  • Copy or misuse content without permission

All content, branding, images, and text are owned by Spectrum Plants unless stated otherwise.

6. Advice & Recommendations

Any gardening advice provided on the website or by staff is based on general knowledge and experience. Actual results may vary depending on your soil, climate, maintenance, and other factors outside our control. You accept responsibility for how this advice is applied.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • We are not responsible for plant performance or survival once delivered and planted in a customer’s environment.

Your rights under the Australian Consumer Law remain unaffected.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website means you accept the changes.

9. Contact Information

For any questions regarding these terms, contact us:

Spectrum Plants
Email: info@spectrumplants.com.au
Phone: 0412 614 242
Address: 69 Currey Road, Wongawallan, Australia